IQA Level 6 Diploma in Hospitality Management
Review the qualification structure, entry guidance, assessment approach, progression opportunities and complete unit information.
What Level 6 Means Under the UK Regulated Qualifications Framework
Level 6 is equivalent to the Final Year (Year 3) of a standard 3-year British Bachelor's Degree with Honours (BA Hons, BSc Hons, BEng Hons) or a UK Graduate Diploma (120 UK credits / cumulative 360 UK credits when completed after Level 4 & 5). At Level 6, learners demonstrate advanced cognitive autonomy, critical synthesis of conflicting theories, and independent strategic problem-solving in complex, ill-defined environments. Holders of an accredited Level 6 qualification can progress directly to UK Level 7 Postgraduate Diplomas, university Master's programmes (such as MBA, MSc, or MA), or senior executive appointments.
Educational Aims & Competencies
The IQA Level 6 Diploma in Hospitality Management is an IQ Awards qualification at Level 6. It supports learners in developing knowledge, practical skills and professional behaviours in hospitality management.
- • Experienced practitioners, supervisors, managers and graduates seeking advanced professional development.
- • Learners who want to develop strategic, analytical and leadership skills.
- • Professionals preparing for senior roles or postgraduate progression.
Assessed Units, Learning Outcomes & Criteria
Click on any unit to expand its official Unit Aim, Learning Outcomes (LOs), Assessment Criteria (ACs), Indicative Syllabus Content, and Assignment Brief.
HOSP6-01
• Level 6
• 15 Credits
• 45 GLH
Strategic Hospitality Management
Coursework Portfolio / Applied Assignment (No Exams)
Strategic Hospitality Management
To develop strategic analysis and decision-making for hospitality organisations.
- 1. Critically analyse the external and internal hospitality environment.\n2. Evaluate strategic options and competitive positioning.\n3. Develop an evidence-based hospitality strategy.\n4. Plan implementation and control.
- 1. Apply strategic-analysis tools critically.\n2. Evaluate alternative strategic choices.\n3. Produce a coherent strategy with priorities and resources.\n4. Design implementation governance and KPIs.
PESTLE; Industry analysis; Resources/capabilities; Competitive strategy; Growth; Risk; Implementation; Balanced scorecard
Assignment 1: 3,000-word strategic analysis of a hospitality organisation and recommended 3-year strategy. Assignment 2: Board-style presentation covering implementation risks, resources and KPIs.
HOSP6-02
• Level 6
• 15 Credits
• 45 GLH
Advanced Revenue and Financial Strategy
Coursework Portfolio / Applied Assignment (No Exams)
Advanced Revenue and Financial Strategy
To develop advanced financial and revenue strategy for hospitality management.
- 1. Critically evaluate revenue-management strategy.\n2. Analyse profitability and financial performance.\n3. Model pricing, demand and investment scenarios.\n4. Recommend financially justified actions.
- 1. Interpret advanced operating and financial indicators.\n2. Model demand/pricing scenarios.\n3. Evaluate investment using appropriate appraisal methods.\n4. Defend recommendations considering risk and uncertainty.
Revenue optimisation; Forecasting; Segmentation; Dynamic pricing; P&L analysis; Cash flow; Investment appraisal; Sensitivity; Profit strategy
Assignment 1: Revenue and profitability strategy for a hotel/hospitality case using 12 months of supplied data. Assignment 2: Investment appraisal for a proposed refurbishment, technology or outlet project.
HOSP6-03
• Level 6
• 15 Credits
• 45 GLH
Service Innovation and Customer Experience Strategy
Coursework Portfolio / Applied Assignment (No Exams)
Service Innovation and Customer Experience Strategy
To develop strategic service innovation and customer-experience leadership.
- 1. Critically analyse customer-experience strategy.\n2. Evaluate service innovation opportunities.\n3. Design data-informed experience improvements.\n4. Measure value and implementation impact.
- 1. Diagnose experience gaps using multiple evidence sources.\n2. Apply innovation/service-design methods.\n3. Develop a prioritised customer-experience roadmap.\n4. Specify customer and commercial KPIs.
Experience strategy; Service design; Journey analytics; Personalisation; CRM; Innovation; Voice of customer; CX metrics; Implementation
Assignment 1: Customer-experience strategy report based on an end-to-end journey audit. Assignment 2: Design and pitch one service innovation including business case, implementation plan and metrics.
HOSP6-04
• Level 6
• 15 Credits
• 45 GLH
Digital Hospitality and Marketing Strategy
Coursework Portfolio / Applied Assignment (No Exams)
Digital Hospitality and Marketing Strategy
To enable strategic management of digital technology, marketing and distribution.
- 1. Critically evaluate digital transformation in hospitality.\n2. Analyse digital marketing and distribution economics.\n3. Develop an integrated digital strategy.\n4. Assess technology, data and ethical implications.
- 1. Evaluate technology trends and strategic relevance.\n2. Analyse channel performance and acquisition cost.\n3. Develop a digital roadmap aligned to business objectives.\n4. Address privacy, ethics, capability and implementation risks.
PMS/CRM ecosystem; AI applications; Automation; Digital marketing; Distribution; Data analytics; Cyber/privacy awareness; Digital transformation
Assignment 1: Digital maturity audit and 2-year digital transformation roadmap for a hospitality organisation. Assignment 2: Integrated digital acquisition and distribution strategy supported by KPIs and budget assumptions.
HOSP6-05
• Level 6
• 15 Credits
• 45 GLH
Leadership and Organisational Change
Coursework Portfolio / Applied Assignment (No Exams)
Leadership and Organisational Change
To develop advanced leadership and organisational-change capability in hospitality.
- 1. Critically evaluate leadership approaches.\n2. Analyse culture, change and stakeholder dynamics.\n3. Develop a change-leadership plan.\n4. Reflect on ethical and inclusive leadership.
- 1. Apply leadership and change theories to a complex case.\n2. Diagnose culture and resistance factors.\n3. Create a stakeholder and communication strategy.\n4. Evaluate ethics, inclusion and leadership impact.
Leadership theory; Culture; Change models; Stakeholders; Power; Communication; Resistance; Ethics; Inclusive leadership
Assignment 1: Organisational change case analysis and 3,000-word change plan. Assignment 2: Executive briefing and reflective leadership development plan.
HOSP6-06
• Level 6
• 15 Credits
• 45 GLH
Sustainable and Responsible Hospitality
Coursework Portfolio / Applied Assignment (No Exams)
Sustainable and Responsible Hospitality
To develop strategic sustainability management for hospitality organisations.
- 1. Critically assess environmental and social impacts of hospitality.\n2. Evaluate sustainability frameworks and reporting.\n3. Develop responsible operating strategies.\n4. Balance sustainability, guest value and financial performance.
- 1. Evaluate material sustainability issues.\n2. Assess alternative interventions using evidence.\n3. Create targets, governance and measurement approach.\n4. Critically discuss commercial and ethical trade-offs.
ESG concepts; Energy; Water; Waste; Carbon; Sustainable procurement; Community; Accessibility; Reporting; Governance
Assignment 1: Sustainability audit and 3-year ESG action plan for a hospitality property or group. Assignment 2: Policy paper on one material sustainability issue with metrics and implementation responsibilities.
HOSP6-07
• Level 6
• 15 Credits
• 45 GLH
Research Methods for Hospitality Management
Coursework Portfolio / Applied Assignment (No Exams)
Research Methods for Hospitality Management
To prepare learners for an independent Level 6 hospitality research project.
- 1. Formulate a relevant hospitality research problem.\n2. Critically review literature.\n3. Design a robust and ethical methodology.\n4. Plan analysis and project execution.
- 1. Develop clear aims/questions.\n2. Synthesize literature critically.\n3. Justify research design, sampling and methods.\n4. Address ethics, quality, limitations and analysis.
Research design; Literature review; Qualitative/quantitative methods; Sampling; Survey/interview design; Ethics; Validity; Analysis; Proposal
Assignment: 3,000-word hospitality research proposal with literature review, methodology, ethics documentation and analysis plan, followed by a short proposal defence.
HOSP6-08
• Level 6
• 15 Credits
• 45 GLH
Hospitality Management Capstone Project
Coursework Portfolio / Applied Assignment (No Exams)
Hospitality Management Capstone Project
To integrate Level 6 learning through independent applied hospitality research or consultancy.
- 1. Complete a substantial independent hospitality project.\n2. Collect and analyse appropriate evidence.\n3. Develop defensible conclusions and recommendations.\n4. Evaluate impact, limitations and future work.
- 1. Manage project scope and milestones.\n2. Apply suitable analytical methods.\n3. Produce evidence-based recommendations.\n4. Present and critically defend project outcomes.
Project management; Data collection; Analysis; Consultancy methods; Recommendations; Implementation; Evaluation; Presentation; Reflection
Assignment: Complete a 5,000–6,000 word applied hospitality management project/dissertation (or equivalent consultancy project with analytical report), plus presentation/viva.
Standard & Mature Entry Guidance
University & Professional Progression
Progression to Level 7 postgraduate study or senior professional roles.
Enrol in this Programme
Level 6 • 120 UK Credits
✍ "Tuition includes authentic IQA unit syllabi, assignments, and external moderation. Dedicated 1-on-1 faculty mentoring is included."
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