Privacy Policy.
This explains what information we collect when you apply or get in touch, why we collect it, and how it’s protected — including the CNIC and educational documents submitted with an application.
Last updated: 5 September 2026
Questions about your data?What we collect
When you submit an application through this website, we collect:
- Your name, email address, phone number, and date of birth
- Your CNIC number and a copy of your CNIC document
- Educational documents you upload (certificates, transcripts, result cards)
- The programme, level, and course code you’re applying for
- Basic technical information (IP address, submission timestamp) recorded automatically
When you use the contact form instead, we collect only your name, email address, subject, and message.
Why we collect it
We use this information to review and process your application, verify your identity and educational background, register you with International Qualifications & Awards (IQA) for assessment and certification, and contact you about the status of your application. We don’t use it for advertising, and we don’t sell it to anyone.
Who we share it with
Your application details are shared with International Qualifications & Awards (IQA), our UK awarding body, because certification is issued by them, not by us — that is what makes the qualification independently verifiable. We don’t share your information with any other third party except where required by law.
How it’s stored and protected
Application data is stored in a database that is not publicly accessible. Uploaded documents (your CNIC and educational documents) are stored in a folder that cannot be browsed or accessed directly by URL, with randomised filenames so they can’t be guessed. Only authorised staff can access this information, through internal tools that are not exposed on the public website.
How long we keep it
We retain application records and documents for as long as needed to process your application, maintain your certification record, and meet our awarding body’s record-keeping requirements. If your application isn’t successful, you can request deletion of your documents at any time (see below).
Your rights
You can ask us at any time to tell you what information we hold about you, correct anything that’s inaccurate, or delete your application and documents (subject to any records our awarding body requires us to keep for issued certificates). To do this, email us at info@thinkforwardlearningacademy.com.
Cookies
This website uses a session cookie purely to keep your form submission secure (it is not used for tracking or advertising, and expires when you close your browser).
Contact
Questions about this policy or how your data is handled can be sent to info@thinkforwardlearningacademy.com or through our contact page.